Absolutely awful experience. Took a watch in to have the battery replaced, couple of months later the battery failed, so took it back to the shop for them to look at. A couple of weeks later I recieved a text saying my watch had corrosion on the inside (the watch had never been in water whatsoever) and it needed to go to the manufacturer for repair. Popped into the shop to collect the watch and whilst there I asked why this corrosion had not been noticed whilst the new battery had been fitted and the snotty lady told me that the boy who replaced the battery was inexperienced so wouldnt have noticed. No apology and no refund for the failed new battery either! Left out of pocket and with a broken watch, which worked perfectly before Raffles got their inept mitts on it!Whilst in the shop after the watch fiasco, out of curiosity I enquired how much theyd pay for a gold ring of mine... the lady did her checks and came back with an offer of less than a 10th of my rings purchase value! Now I know that jewellery value drops from the purchased price, and they have to buy as low as they can, and they make a mark up on bought jewellery, but offering a 10th of the price?? The lady asked me if the price she quoted was okay... needless to say I declined and walked off in the knowledge I wont be going anywhere near that shop again.
A small Jewellery Shop that as been in the town for many years. The shop as a very excellent selection of Jewellery. Situated in the centre. Near to the local bus station. And local train station with connection to Skipton Leeds and Bradford stations. The staff are friendly and helpful. And knowledgeable. Prices are higher but quality is good. Worth a visit
Just had mine and my wife's rings polished,came back looking new and in time for Christmas
Very polite and helpful staff I would highly recommend them
Love my new Bulova watch! Great service will definitely come back again
Raffles is a UK Jewelry Store based in Keighley, Yorkshire and the Humber. Raffles is located at Keighley BD21 3QB, UK.
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